Step In and Serve

FFSSS

A 3-day practical course designed to equip participants with the essential skills needed to step confidently into food and beverage attendant roles. Participants develop practical front-of-house skills in, customer service, financial literacy and how to safely serve and prepare food and alcohol. 

Upon successful completion, you gain: 

  • Entry level skill set for front of house roles in hospitality 

  • Nationally recognised statement of attainment SITXFSA005 Use hygiene practices for food safety  

  • Nationally recognised statement of attainment SITHFAB021 Provide Responsible Service of Alcohol 

  • Liquor Control Victoria Responsible Service of Alcohol certificate* 

  • Credit transfer and pathway to further study in hospitality and /or retail 

*Liquor Control Victoria issue your RSA Certificate of Completion. To receive this certificate, you must complete Liquor Control Victoria’s online module, Sexual Harassment and Assault: Recognise, Prevent and Respond.  

For more information on Victorian RSA certificate requirements, visit the Liquor Control Victoria website 

Course content 

Core Units
  • SITXFSA005 Use Hygienic Practices for Food Safety 
  • SITHFAB021 Provide Responsible Service of Alcohol
Elective Units (as selected)
  • ​Customer service skills 
  • Financial literacy

Course delivery  

Classroom based under the support and guidance of experienced hospitality Trainer and Assessor. 

Times: 9.00am – 4:30pm 

Days: 3 days   

Assessment 

Online assessments, practical activities, role plays, workplace scenarios 

Prerequisites 

There are no prerequisites 

Requirements 

You will need the following to complete your application: 
 
1. USI number –  You must have a USI number prior to applying for a course  
You can locate your USI by visiting here: www.usi.gov.au/students/find-your-usi 
If you do not have a USI you can create a USI here: www.usi.gov.au/providers/create-usi-student 
2. Email address and login details in order to complete the  language, literacy and numeracy quiz and course application 

Fees and Charges 

$4,100 for core units (equivalent to $137 per student per day for a group of 10) 

Do I have to pay?  

No, the fees are paid on your behalf 

Refund  

For refund details please go to Refund Policy  

For help or more information 

or contact our Enrolment Officer on 0498 594 731 

To enrol, hit the APPLY NOW button 

 

 

 

 
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Upcoming Courses

There are no upcoming courses available.